Frequently Asked
Questions

To keep your air con system running efficiently and extend its lifespan, it’s recommended to service your air conditioner once a year. Evaporative systems may require additional maintenance due to water and filter components.

Ducted reverse cycle air conditioning installation involves placing an indoor unit in the roof space, an outdoor compressor, and a network of ducts throughout the home. Our team handles everything, from designing a layout to suit your home to ensuring a seamless aircon installation is completed in your Perth home with minimal disruption.

Regularly cleaning the cooling pads, ensuring sufficient ventilation by opening windows or doors, and scheduling annual maintenance checks can significantly improve the performance and longevity of your evaporative air conditioning system. If your evaporative air conditioner is very old or possibly undersized for the job, it might be time for a replacement. In many cases we may even be able to use the existing ducting and vents. Call our expert team for some advice, we’re always happy to help.

The size of the aircon unit depends on factors such as the size of your home, insulation, ceiling height, and the number of rooms in your home requiring cooling and heating. Our experts can conduct an assessment to recommend the most suitable size and type of air conditioning system for your needs.

Unusual noises such as grinding, rattling, or hissing could indicate issues like loose parts, debris in the unit, or refrigerant leaks. It’s best to turn off the unit and contact a professional to assess and repair it.

When it comes to AC units, there are a number of factors that you need to consider when it comes to costs. Depending on the type of the unit, the size of the unit, the brand of the unit, the ductwork, as well as the installation costs, will determine how much you should pay for an AC unit. Our Otter Air team can provide you with a custom quote tailored to your budget and your needs.

Ducted evaporative air conditioning installation involves placing a unit on top of the roof, this is connected to a dropper & flashing and will pump cool air through ducting and out of air vents in each room. Larger rooms may require additional vents to ensure you have enough airflow throughout your home. Our team handles everything, from designing a layout to suit your home to ensuring a seamless installation is completed in your Perth home with minimal disruption.

Yes, we install smart home compatible systems.

Yes – as long as it’s a system we cover and service. We can install and repair issues with cooling systems such as split systems, ducted systems, evaporative systems and cassette systems. We do not service or install window box air conditioners. If you’re unsure what type you have, send us a photo and we can check for you.