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SPLIT SYSTEMS FAQS

Split Systems FAQs

Find out how we size, supply, and install split systems for efficient cooling and heating in single rooms or open living areas.

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Whether you're looking to install your first split system or need help with an existing unit, our FAQs cover every question you might have about split system air conditioning in Perth.

Sizing & Selection

Choosing the right split system for your space.

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Can I choose the brand or model of the system?
Whilst you can choose your own brand or model of system, we cannot guarantee our ability to install it or provide a list of possible brands until after one of our site assessors has attended the property and provided a quote.
Can I get a quote for supply and install together?
Yes. We offer combined supply and installation quotes. Our team will assess your space and recommend the best unit and size for your needs, then provide a single all-inclusive price.
What brands of split systems do you supply and install?
We work with a range of leading brands including Daikin, Mitsubishi Electric, LG, Samsung, Fujitsu, and Panasonic. We'll recommend the best fit for your budget and your home.

Installation

What to expect during a professional split system installation.

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Can I install a split system in a second-storey room?
Yes. We regularly install split systems in second-storey rooms. Our technicians will assess the best route for refrigerant lines and ensure the installation is clean, neat, and structurally sound.
How long does a split system installation take?
Most standard split system installations take between 3–5 hours. More complex installations involving second-storey routing or multi-head systems may take longer. We'll give you a clear estimate upfront.
Do you tidy up after the installation?
Absolutely. We respect your home and always clean up fully after every job. Pipe covers and cable conduit are included to ensure a professional, neat finish.

Multi-Room / Multi-Head

Running multiple rooms from a single outdoor unit.

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Can I install multiple split systems in my home?
Yes. You can install either multiple single (one-to-one) split systems or a multi-head system (one outdoor unit, multiple indoor heads). Multi-head systems are space-efficient and ideal for cooling multiple rooms independently.
What is a multi-head split system?
A multi-head system connects multiple indoor units to a single outdoor compressor. Each indoor unit can be controlled independently, making it ideal for families who want different temperatures in different rooms.

Repairs

Common split system faults and how we fix them.

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My split system is blowing warm air — what's wrong?
This could indicate low refrigerant, a dirty filter, a faulty compressor, or incorrect mode settings. Our technicians will diagnose the issue and repair it efficiently.
Why is my split system leaking water inside?
Water leaking inside usually means the drain line is blocked or the unit is low on refrigerant, causing ice to form and melt. We can clean the drain and repair refrigerant issues to stop the leak.
Can you fix my split system if it won't turn on?
Yes. We'll diagnose whether the issue is electrical, a fault in the unit itself, or a problem with the remote or controller, and provide a repair or replacement solution.

Brands

We install and service all major split system brands.

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What is the best brand of split system for Perth homes?
Perth's hot and dry climate means you need a reliable, high-efficiency unit. We commonly recommend Daikin and Mitsubishi Electric for their durability and energy efficiency, but the best brand depends on your specific needs and budget.
Do you service split systems that you didn't install?
Yes. We can service, repair, and maintain split systems regardless of who installed them, as long as they are a type of system we cover (split systems, ducted, evaporative).